Why on-going Support Service is Crucial for Any Magento Store?

It has long being said, anything that isn’t updated, gets outdated! Same is true for your Magento store too. Once your Magento store is up and running, it needs constant nourishment and maintenance to keep operating smoothly and optimally. Failing to nourish your store is like wasting all the time and energy you spent while creating it at first. A not-so-well maintained store delivers poor user-experience and invites unknown errors gradually. This is why on-going support and maintenance is necessary to ensure your store runs smoothly, round the clock, throughout all seasons!

At Krish TechnoLabs, we strive to deliver excellent support services to help our clients succeed with their eCommerce vision. With the right resources and a giant team of certified Magento technocrats, we can help you deliver engaging shopping experience that will turn your customers into your strongest advocates. Here are some of the benefits of choosing us as your reliable technical partner:

1. Bug Fixing:

No one likes to deal with random technical errors while purchasing items from your store. With so many options available out there on the internet, customers demand a seamless user experience throughout your store. And if you fail to deliver it, competition is just a click away. However, with our managed support services, we ensure your customers – a seamless shopping experience by constantly monitoring your store and fixing the errors before they affect the overall buying experience.

2. Keep Your Store Updated with Latest Magento Version & Security Patches:

As you might already know, Magento keeps on pushing new upgrades periodically. Each new upgrade comes with several enhancements, numerous bug fixes and improved security. It is essential to keep your store updated with the latest version of Magento to ensure smooth transactions and great user experience. With our managed support services, we make sure that your store is running on the latest version of Magento. Also, we can help you keep up with the latest Magento security patches released by Magento.

3. Performance Optimization:

Regular performance optimization is essential to deliver great CX throughout the store. Failing to do so, may lead to poor performance and increase in page loading time. At Krish TechnoLabs, we monitor your store consistently and optimize it so that it performs optimally round the clock.

4. Development/Customization:

Every Magento store is unique. Each has their own needs, budgets, goals and strategic directions. With our Managed Magento Support Services, we can help you develop or customize your Magento store so that it delivers a more personalized and engaging shopping experience.

5. Outage Recovery:

Have you ever been there when your customers are looking for you and all of a sudden your store dysfunctions due to a minor/major technical glitch? Well, what would you do then? In those times, you must have a reliable technical partner to assist you in getting your store up and running the soonest. While we have been working with Magento since its inception, we can help you recover your store the soonest. You can rely on us when it comes to handling tricky issues, or holding high-traffic holiday campaigns – we will be available 24×7 to help you run your store smoothly round the clock.

Need Help?

Above mentioned are just a few benefits of our managed support services. If you are looking for a reliable technical partner who can help you deliver engaging shopping experience throughout all the seasons, we would be the ideal partners to collaborate with. We ensure your store runs 24x7x365 so that you can focus on other aspects of your business rather than getting busy with technical stuff. Give us a shout and we will be happy to help.